Privacy Policy
This policy explains what information Global Express Ship collects, how we use it, and the choices available to you. It applies to globalexpresship.com and the freight and logistics services we provide.
Information We Collect
We collect information you provide directly to us, information generated through your use of our services, and information from third parties involved in moving your freight.
Name, company name, email address, phone number, and billing address when you request a quote, create an account, or contact us.
Pickup and delivery addresses, cargo descriptions, weights and dimensions, customs documentation, and tracking numbers associated with your shipments.
Payment card and billing details are collected and processed by our third-party payment processors. We do not store full card numbers on our own systems.
IP address, browser and device type, pages visited, and similar data collected automatically through cookies and comparable technologies when you use our website.
How We Use Your Information
- Process quotes, bookings, and shipments
- Provide tracking updates and customer support
- Communicate with you about your shipments and account
- Prepare customs and regulatory documentation
- Maintain, secure, and improve our services and website
- Comply with legal, customs, and regulatory obligations
Information Sharing & Disclosure
We share information only where necessary to move your freight or operate our business:
- Carriers, customs brokers, ports, and other logistics partners involved in your shipment
- Service providers who support our operations, such as payment processing, hosting, and analytics
- Customs authorities and other government bodies, where required by law
- A successor entity in connection with a merger, acquisition, or sale of assets
We do not sell your personal information.
Cookies & Tracking Technologies
We use cookies and similar technologies to keep the website functional, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings; doing so may limit some features of the site.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information for as long as needed to provide our services and to meet legal, customs, tax, and regulatory recordkeeping requirements. Retention periods vary depending on the type of information and the requirements that apply to it.
Your Rights & Choices
Depending on where you live, you may have the right to access, correct, or delete your personal information, and to opt out of marketing communications. To exercise any of these rights, contact us using the details below.
Children's Privacy
Our services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
International Data Transfers
Because we coordinate freight across 120+ countries, information may be transferred to, stored in, or processed in countries other than the one where you reside, including the United States. We take steps intended to protect information in line with this policy wherever it is processed.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies before providing any information.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page.
Contact Us
If you have questions about this policy or how we handle your information, reach out to us:
- Email: privacy@globalexpresship.com
- Or visit our Contact page